Magic Story Maker – Support

Hi there! 👋
Thanks for using Magic Story Maker, where your child becomes the star of their own stories ✨

We're here to help with any questions, feedback, or issues you might have.

Contact Us

If you need support or have a question, please reach out via email:

📧 contact@luxemediacollective.com
(We'll get back to you within 1–2 business days)

Frequently Asked Questions

Q: Do I need an account to use the app?
A: Nope! You can choose to open an account with your email and a username, this would allow you to save your stories.

Q: Can I save or share the stories?
A: Yes! You have two options, you can either make an account with your email and a username and save them directly to the app. Or you can download the story and save it on your device. You can also share them once you have downloaded it.

Q: Is Magic Story Maker safe for kids?
A: Yes! The app is ad-free, doesn't collect personal data, and is designed with young readers in mind.

Q: My app isn’t working properly — what should I do?
A: Try closing and reopening the app. If the issue continues, please email us with your device type and a quick description of the issue.

Privacy & Security

Magic Story Maker does not collect or store personal data. You can view our full privacy policy here

Thanks again for using Magic Story Maker!
We hope it brings joy, creativity, and magical moments to your child’s day 🌈📚✨